Policy
Our Policy
Refund & Exchange Policy
After-Sales Policies
If your package arrives unopened and you’d like a refund, please reach out within 15 days of delivery. Refunds will be processed after we receive the returned item.
No Exchange or Return for Opened Products
To ensure safety and hygiene, we cannot accept returns or exchanges for products that have been opened.
Return for Manufacturing Defects Only
If you receive a product with a defect or damage, please contact us within 15 days of delivery. We’ll be happy to replace it.
Full Refund for Unopened Packages
Important Note
Delivery typically takes
3–5 working days,
excluding Sundays. Please plan accordingly to ensure timely delivery.
Need Help with Returns or Exchanges?
Our customer support team is here to help you with any questions about our policies.
Email Us
info@flip-ify.com
Call Us
+1 (629) 772-2430